Aluguel de Carro - GPS

 
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Peço encarecidamente que não se utilizem do presente tópico para a troca de informações relacionadas a cotações de aluguel de carro. O Viajando para Orlando é patrocinado pela empresa Orlando Tickets Online no referido segmento - link.

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reclamação contra a Alamo-RESOLVIDO

 mensagem postada em 14/05/2009 - 02:05:47hs
 
 

(NOMES E ENDEREÇOS ELETRONICOS OMITIDOS)

Dear Mr.:

I am in receipt of your email regarding your experience with our Orlando Alamo location. This matter was forwarded to me for special attention.

I certainly apologize for the problems you encountered on this rental including vehicle selection and malfunctioning GPS. I attempted to modify the vehicle class charged from Intermediate to Compact, but there was no refund generated. This indicates both classes of vehicle were going for the same rate at the time of rental. However, as it is never our intention to disappoint a valued customer, I have credited back $30.00 to your Visa for your inconvenience. Please allow up to twenty-one business days for this amount to process to your account.

Thank you very much for your business. If you have any further questions or concerns, please do not hesitate to contact us.

 


 
 
O nome original em inglês do Castelo da Cinderela se escreve Cinderella Castle e não Cinderella's Castle.